Increase Font Size Decrease Font Size Helpline and Support Services include:

  • Telephone Help Lines
  • Consumer advocacy services
  • Crisis responses including counselling, problem solving, information and active referral
  • Practical support to assist potential applicants to complete an application either by the telephone, email or in person
  • Financial counselling including, but not limited to, general financial planning, management of lump sum payments and budgeting

Counselling includes:

  • Telephone counselling
  • Email counselling
  • In person counselling
  • In person counselling with a private therapist if the service provider is not able to provide the service
  • Plus referral to mainstream services

Helpline and Support Services

ABORIGINAL LEGAL SERVICE of WA (Inc)
Services: Telephone helpline
Practical support – assist applicants to complete application
Practical support – assist applicants in telling their story
Referral to other self help groups
Locations available: Perth Office and 16 country locations www.als.org.au
Address: 7 Aberdeen Street, East Perth WA (near McIver train station)
T: (08) 9265 6666 (General line)
(08) 9265 6680 (Civil Section)
Freecall 1800 019 900
E: redress@alswa.org.au
Hours of service: Five (5) days a week – Monday to Friday 8.30 a.m. to 5.00 p.m.

ACACIA SUPPORT CENTRE
Services: Telephone helpline
Consumer Advocacy
Crisis responses
Practical support - assist applicants to complete application
Practical support - assist applicants in telling their story
Scheduled self help group
Referral to other self help groups
Locations available: Pilbara region
Address: Suite 10 Lotteries House South Hedland
T: (08) 9172 5022
E: acaciasupportcentre@bigpond.com
Hours of service: Five (5) days a week - Monday to Friday 8:30am to 4:30pm
Crisis counselling available 24 yours - 7 days per week

CARE LEAVERS AUSTRALIA NETWORK
Services: Telephone helpline
Crisis responses
Practical support - assist applicants to complete application
Practical support - assist applicants in telling their story
Practical life skills
Financial Counselling
Self help drop-in
Scheduled self help group
Referral to other self help groups
Group workshops addressing behaviour, self esteem, anger management and counselling
Locations available: Applicants who were in care in WA but now live in other states of Australia or overseas.
Address: Shop 1, 359 Chapel Road Bankstown NSW
T: (02) 9709 4520 Freecall:1800 008 774 (not QLD) M: 0425204747
E: redresswa@clan.org.au
W: www.clan.org.au
Hours of service: Five (5) days a week - Monday to Friday 9:00am to 5:00pm
- plus one evening per week to 9:00pm

CBERS REDRESS SERVICE
Services: Telephone helpline
Consumer Advocacy
Crisis responses
Practical support - assist applicants to complete application
Practical support - assist applicants in telling their story
Counselling
Locations available: Applicants statewide, interstate, overseas
Address: 24 High Street Fremantle WA 6160
T: (08) 9433 3644 Freecall: 1800 621 805
E: cbersredress@iinet.net.au
W: www.cbers.org
Hours of service: Five (5) days a week - Monday to Friday 8:30am to 4:30pm

DUMBARTUNG ABORIGINAL CORPORATION
Services: Telephone / advisory service
Email counselling
In person counselling
In person counselling with a Private Therapist
Appropriate referrals
Locations available: Perth Metropolitan Region
Address: 295 Manning Road Waterford WA
T: (08) 94514977
E: Kyana1@iinet.com.au
Hours of service: Four (4) days a week - 9:00am to 4:30pm

REGIONAL COUNSELLING AND MENTORING SERVICES INC
Services: Telephone Helpline
Crisis responses
Practical support - assist applicants to complete application
Practical support - assist applicants in telling their story
Practical life skills
Self help drop-in
Scheduled self help group
Referral to other self help groups
Group workshops addressing behaviour, self esteem, anger management and counselling
Locations available: Great Southern region
Address: Suite 7/69 Lockyer Avenue Albany
T: (08) 9842 9699
E: margrcs@bigpond.net.au
Hours of service: Five (5) days a week - Monday to Friday
8:30am to 4:30pm

Counselling services

CENTACARE FAMILY SERVICES
Services: Telephone / advisory service
Email counselling
In person counselling
Appropriate referrals
Locations available: Gascoyne/Murchison (including Geraldton, Carnarvon, Meekatharra, Cue, Mt Magnet, Wiluna & surrounding areas)
Address: 3 Maitland Street Geraldton WA 6530
T: Geraldton: (08) 9921 1433
Exmouth: (08) 9949 2225
Carnarvon: (08) 9941 4070
Outside Geraldton for clients - 1800 139 332
E: admin@centacare.wn.com.au
Hours of service: Monday to Friday - 8:30am to 5pm
Carnarvon and Exmouth - 9am to 5pm weekday (Outreach face-to-face)
Exmouth - 9am to 5pm weekday (Family Counselling)

CHILD MIGRANTS TRUST
Services:

Services include counselling, advocacy, family research and facilitating family reunions for former child migrants from Britain, Malta and Ireland.

Locations available: Applicants statewide, interstate, overseas
Address: 5 Thomas Street Nedlands 6009
228 Canning Street Carlton North 3054
T: (08) 9386 3605
(03) 9347 7403
E: cmtperth@optusnet.com.au
W: www.childmigrantstrust.com
Hours of service: Five (5) days a week - Monday to Friday 9.00am to 5.00pm

INCEST SURVIVORS' ASSOCIATION INC
Services: Telephone / advisory service
Email counselling
In person counselling
In person counselling with a Private Therapist
Appropriate referrals
Locations available: Perth Metropolitan region
Address: 21 Lacey St EAST PERTH
T: (08) 9227 8745
W: www.isa.asn.au
E: isa@global.net.au
Hours of service: Four (4) days a week - Monday, Tuesday, Thursday and Friday. 9am to 4:30pm. Late appointments by negotiation.

REGIONAL COUNSELLING AND MENTORING SERVICES INC
Services: Telephone advisory service
Email counseling
In person counselling
In person counselling with a Private Therapist if the service provider is not able to provide the service
Appropriate referrals
Locations available: Great Southern region
Address: Suite 7/69 Lockyer Avenue Albany
T: (08) 9842 9699
E: margrcs@bigpond.net.au
Hours of service: Five (5) days a week - Monday to Friday
8:30am to 4:30pm

RELATIONSHIPS AUSTRALIA WESTERN AUSTRALIA INC
Services: Telephone / advisory service
In person counselling
In person counselling with a Private Therapist
Appropriate referrals
Locations available: Perth Metropolitan region, Great Southern, Pilbara
South West, Wheatbelt
Address: 15 Cambridge Street Leederville WA 6901
T: 1300 364 277 (local call cost)
E: info@wa.relationships.com.au
W: www.relationships.com.au
Hours of service: Four (4) days a week
Monday, Tuesday, Thursday and Friday 9am to 4:30pm
Increase Font Size Decrease Font Size